Before dispatch
Processing begins once payment has been confirmed and normally takes 2β4 business days. During holidays, promotions or unusually busy periods, allow up to 5 business days. Processing and transit are separate stages; the delivery estimate below starts after dispatch.
Delivery to the United States
Standard transit to supported U.S. destinations is generally 10β15 business days after dispatch. This is an estimate rather than a guaranteed arrival date. The destination, carrier operations, customs where applicable, weather, seasonal volume and other transport conditions can affect timing.
Shipping charges
The available delivery methods and applicable charges are calculated and shown at checkout before payment. Review those charges with your order total before submitting the purchase.
Where fulfillment takes place
Orders may be dispatched from our facilities or designated fulfillment partners according to inventory availability, product location and destination. The actual shipping origin may differ from the business registration address. Inventory or product location may also mean that one order travels in separate parcels, with separate tracking where available.
Following your parcel
After dispatch, available tracking details are normally provided by email or through the applicable order-tracking method. A carrier may need a reasonable period to display the first tracking activity.
If tracking stops or delivery is overdue
Email service@styhi.com with your order number and available tracking details. We will review the shipment information and, where appropriate, contact the carrier or fulfillment provider to identify a reasonable next step.
Missing parcels, including a delivery scan
If a shipment seems lost, contact us. Where tracking shows delivery but you cannot find the parcel, check your mailbox, delivery area, reception, household members, neighbors and carrier notices. If it remains missing, tell customer support so we can review the circumstances. A delivery scan alone does not close your inquiry.
Address corrections
Enter a complete, accurate delivery address at checkout. If you notice an error after ordering, contact us promptly. We cannot guarantee an address change after fulfillment or shipment has started.
Shipping support
StyHiβ’ is owned and operated by Foshan Lingbo Network Technology Co., Ltd.
Brand: StyHiβ’
Legal Company Name: Foshan Lingbo Network Technology Co., Ltd.
Business Address: Shop 3, Ground Floor, No. 18 Chaoxin Road, Guanshan Urban Area, Xiqiao Town, Nanhai District, Foshan City (Registered Address Declaration)
Website: styhi.com
Email: service@styhi.com
Phone: +86 4556846666
Customer Service Hours: MondayβFriday, 9:00 AMβ6:00 PM PST