Who is responsible
Foshan Lingbo Network Technology Co., Ltd., doing business as StyHi™, operates styhi.com. This policy explains how personal information is collected, used, disclosed, retained and protected when you browse, order or contact us. We are the data controller where applicable data protection law uses that term. Our store is hosted on Shopify.
Information and its sources
Depending on your interactions, we may process your name; billing and shipping addresses; email and telephone number; account details and preferences; order, payment and transaction information; support correspondence; device, browser, IP address and usage information; and information from cookies or similar technologies. This can include information about products viewed, carts, purchases, returns and cancellations.
Information may come directly from you, automatically from your device and use of the store, or from service providers, partners and other third parties involved in the services. Payment providers may handle complete card details directly rather than those details being stored directly by us.
Why information is used
- To process payments, fulfill orders, arrange delivery, provide tracking and administer accounts, returns, refunds and customer support.
- To communicate about purchases and account activity, remember preferences, tailor the shopping experience and improve the site and services.
- To detect or investigate fraud, misuse and security incidents; protect the services; keep required records; resolve disputes; and meet legal obligations.
- To provide marketing communications and advertising where permitted, including relevant advertising based on shopping interactions.
Cookies and advertising choices
Cookies and similar technologies may support essential store functions, preferences, security, analytics and the shopping experience. Browser controls can restrict or remove cookies, although disabling necessary cookies can affect functionality.
Where applicable law treats advertising-related data use as a sale, sharing or targeted advertising, you may opt out through Your Privacy Choices. Where applicable, recognized Global Privacy Control signals are treated as an opt-out request for the browser and device, and for an associated account where it can be identified. Other Do Not Track signals are not generally recognized. Marketing emails include an unsubscribe option; opting out does not stop necessary order or account messages.
When information is disclosed
Information may be shared where reasonably necessary with Shopify and providers supporting website hosting, payment processing, fulfillment, shipping and tracking, customer support, fraud prevention, analytics and applicable marketing services. Business and marketing partners may use information under their own privacy notices. Information may also be shared at your direction or with your consent, within a corporate group where applicable, in connection with a business transaction, or when needed for lawful requests, legal obligations, disputes or protection of rights.
Shopify and international processing
Shopify processes information to provide and improve its services. See the Shopify Consumer Privacy Policy and Shopify Privacy Portal for its practices and available rights.
Our business, customers and service providers may be in different countries. Information may therefore be transferred, processed or stored outside your country or region, subject to applicable requirements. Where required for transfers from the EEA or UK, recognized safeguards such as applicable standard contractual clauses or an adequacy decision are used.
Retention and protection
Information is kept for as long as reasonably needed for orders, accounts, customer support, fraud prevention, recordkeeping, disputes and legal compliance. Reasonable administrative and technical safeguards are used, but no electronic storage or transmission method is completely secure. Keep account credentials confidential and avoid sending sensitive information through unsecured channels.
Your requests and rights
Depending on your jurisdiction and the applicable conditions and exceptions, you may request access, correction, deletion or a portable copy of your information; object to or restrict certain processing; withdraw consent where processing relies on it; or opt out of sale, sharing or targeted advertising. Withdrawal does not change the lawfulness of earlier consent-based processing.
Submit privacy requests to service@styhi.com or use the choices provided on the site. We may need to verify identity. Where allowed, an authorized agent may act for you with proof of authority and any required direct verification. We will not discriminate against you for exercising privacy rights and will respond within applicable legal requirements.
Children, third-party sites and complaints
The store is intended for general retail customers, not for collecting children’s information in violation of applicable law. We do not knowingly sell or share personal information of children under 16. A parent or guardian concerned about a child’s information may contact us to request deletion.
Third-party websites and services have their own privacy and security practices. Public posts may be visible to others; a link does not by itself endorse a third party.
Contact service@styhi.com with a privacy complaint. Depending on where you live, you may appeal a decision or contact your local data protection authority.
Policy updates
We may revise this policy for changes in our services, practices or applicable requirements. The current version is posted here, with any additional notice required by law.
Privacy contact and business details
StyHi™ is owned and operated by Foshan Lingbo Network Technology Co., Ltd.
Brand: StyHi™
Legal Company Name: Foshan Lingbo Network Technology Co., Ltd.
Business Address: Shop 3, Ground Floor, No. 18 Chaoxin Road, Guanshan Urban Area, Xiqiao Town, Nanhai District, Foshan City (Registered Address Declaration)
Website: styhi.com
Email: service@styhi.com
Phone: +86 4556846666
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM PST