Who runs StyHi™, and what does it sell?
StyHi™ is owned and operated by Foshan Lingbo Network Technology Co., Ltd. We sell hats, including baseball caps, bucket hats and knit beanies. Our business address is Shop 3, Ground Floor, No. 18 Chaoxin Road, Guanshan Urban Area, Xiqiao Town, Nanhai District, Foshan City (Registered Address Declaration).
How soon will my order leave?
Usual processing is 2–4 business days after payment confirmation. During holidays, promotions or unusually high order volume, processing may take up to 5 business days.
How long is standard U.S. transit?
Allow an estimated 10–15 business days after dispatch to supported U.S. destinations. Processing time is separate. For full details, see our Shipping Policy.
What will shipping cost?
Available methods and applicable charges are calculated and displayed at checkout before you pay.
Where is the order shipped from?
Our facilities or designated fulfillment partners may fulfill an order depending on stock, product location and destination. Shipment origin can differ from the registered business address.
How do I follow a delivery?
Available tracking is normally supplied after dispatch by email or through the applicable tracking method. If tracking stops for an extended period, a shipment appears lost or a delivered parcel remains missing after reasonable checks, contact us with your order number.
How do returns work?
Eligible items have a 30-calendar-day return window after confirmed delivery. Contact service@styhi.com first with your order number, checkout email, item, reason and relevant photos or videos. After review and approval, we provide the return address and instructions. Do not automatically use our registered business address.
Who pays to return an item?
Customers generally cover shipping for eligible preference-based returns. Product or fulfillment problems involving damaged, defective, incorrect, incomplete or materially misdescribed items will receive an appropriate solution without additional costs to the customer resulting from that error.
When is a refund processed?
Eligible refunds go to the original payment method, generally within 5–10 business days after an approved returned item is received and inspected. The payment provider may need additional time to post the credit.
Can an order be canceled?
Ask promptly before fulfillment begins. We will make a reasonable effort to help, but cannot guarantee cancellation after fulfillment or shipment has started. Successful cancellations before fulfillment have no cancellation fee.
What should I do about an item problem?
Contact support with the order number and relevant photos or videos. We will review the circumstances and provide a reasonable replacement, refund or return solution. See our Return & Refund Policy.
How can I reach you?
StyHi™ is owned and operated by Foshan Lingbo Network Technology Co., Ltd.
Brand: StyHi™
Legal Company Name: Foshan Lingbo Network Technology Co., Ltd.
Business Address: Shop 3, Ground Floor, No. 18 Chaoxin Road, Guanshan Urban Area, Xiqiao Town, Nanhai District, Foshan City (Registered Address Declaration)
Website: styhi.com
Email: service@styhi.com
Phone: +86 4556846666
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM PST